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How to change your NDIS plan from agency managed to plan managed?

For many new NDIS participants, agency-managed is assigned as a default option. Whilst this option is great for some, it’s not the best option for everyone

We’ve put together a list of the top reasons why you might choose NDIS plan management over agency management and how to change if you are not happy with your current plan management supports.

Why choose NDIS Plan Management?

Having your NDIS budget and funding plan-managed allows you to:

  • Use NDIS registered AND non-NDIS registered providers
  • Get guidance and help with your spending
  • Access support needed to navigate the NDIS
  • Get personalised tracking and budgeting support
  • It costs you NOTHING!

How do I change my NDIS Plan from agency to plan managed?

In 3 simple steps you change your NDIS plan to plan management. Any NDIS participant can ask to have plan management added to their NDIS Plan. This can be done:

At your initial planning meeting

During your initial NDIS planning meeting you can simply request that your NDIS plan includes plan management funding. This will NOT impact any of the other funding in your plan.

You can also submit the ‘Request for plan management’ letter to your NDIS planner or LAC before, during or after this meeting.

You will need to ‘endorse’ a plan manager and let the NDIS know WHO you would like your plan manager to be in order for them to provider plan management supports.

Do you want Plan Hero Plan managers to be your NDIS plan manager?
DOWNLOAD this letter to use for your meeting


Not sure who you want as your plan manager yet?
Download our letter here and use this for your meeting

At your NDIS plan review or reassessment

During your plan review or reassessment you can discussed LAC or NDIA planner that you wish for your new plan to be plan managed. This will NOT impact any of the other funding in your plan.

You can also submit the ‘Request for plan management’ letter to your NDIS planner or LAC before, or during this meeting.

You will need to ‘endorse’ a plan manager and let the NDIS know WHO you would like your plan manager to be in order for them to provider plan management supports.

Do you want Plan Hero Plan managers to be your NDIS plan manager?
DOWNLOAD this letter to use for your meeting


Not sure who you want as your plan manager yet?
Download our letter here and use this for your meeting

During your plan

To request a change to plan management during your plan, you simply need to get in touch with the NDIS and put in a request or light touch review:

  • Call the NDIS on 1800 800 110 or contact your LAC (listed on your plan)
  • Let them know you would like to switch to plan management and request a Light touch Plan Review
  • If approved, this change can usually take 3-4 weeks

I don’t know how my plan is managed!

Not to stress, if you are unsure how your plan is managed – check out our resource How is my NDIS plan managed?

Why choose a plan manager like Plan Hero?

Plan Hero doesn’t just pay the bills, we know the NDIS.

If you want a plan manager that has your back, and gets to know you and becomes a part of YOUR team – then our team is for you! Our first response is never no, we work with you to understand HOW you can get the most out of your funding

There is NO cost to you (the NDIS fund the cost of plan management in a specific section of your plan), so get in touch with our friendly team today to find out how we can support you!

How do I join the Plan Hero family?

Call our team on 1300 599 770 or CLICK HERE to complete our registration form yourself

Once you’ve completed our registration we will reach out to you within 24-48 hours to let you know what the next steps are, but keep an eye on your emails 🙂

Want to know more? To find out more about us CLICK HERE

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