Do you have an NDIS PACE Plan? (NDIS plans issued in 2024)
Just call 1800 800 110 to notify the NDIA that you would like to change to Plan Hero. You can also do it via the chat on their website (www.ndis.gov.au)
You will need to provide them with these details: Plan Hero Pty Ltd trading as Plan Hero Provider#: 4050079575 ABN: 43 641 197 659
Do you have a Legacy Plan? (NDIS Plans issued before 2024)
Email your current plan manager to let them know you want to cancel supports and change plan managers. You only need to tell them your Name and NDIS Number and that you want to cancel. You don’t need to give a reason.
It can usually take 30 days for funds to be released, unless you request for this to be done earlier.
Step 3
Sit back and relax
Relax and enjoy a cuppa!
One of our awesome Plan Managers will reach out to you in the next 24 hours to take you through the next steps, and help manage the transfer of your NDIS funds from your current plan manager.
