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HOW WE SUPPORt You

Provider Support

Find out how WE can help support YOUR clients

Be confident that your clients will be well looked after and supported!

We work with you as a team to make sure our clients and their families get the best support and are empowered

Non-NDIS Registered

You do not need to be NDIS registered in order to get paid with Plan Hero

NDIS Assistance

Navigating the NDIS can be quite overwhelming, especially for providers who aren’t registered – let us help you!

Prompt Payment

Prompt payment of invoices within 3-7 business days

Easy to Use

We can have your client signed up within the hour and invoices processed same day

Ongoing Support

We are here to support you so you can offer the best possible service

Fast Response Time

Our friendly team are always available to help via phone or email

Helpful resources

We have a range of helpful resources to help you get paid quickly and also become familiar with the NDIS process.

Download our handy resources below

Ensure you have all necessary information on your invoices to get paid quickly

Set up a service agreement and schedule of supports so your agreed supports and funding can be quarantined

what plan hero PROVIDERS have to say

Our Happy Providers!

Plan Hero are the BEST plan managers in Australia that I know of (and I work with over 30 plan managers). They are able to match people’s plans to almost any therapy and they are organised, good at communicating and specialise in helping families with Autism. Kim, Tiana and their team are so good that we send them our families when they have tricky NDIS plans, and they always help them so well

Michael – Autism Community Support

I changed to plan hero a few months ago and have not had an issue… You don’t get lost in communication by different departments or on hold for a long time. I also have numerous clients with plan hero and always recommend them to potential client as their is no hassles whatsoever. The sign up is easy and if you need any explanation they make sure you understand. This has been a blessing with some of my complex client’s.

Jade – Support Coordinator

Plan Hero are the BEST plan managers in Australia that I know of (and I work with over 30 plan managers). They are able to match people’s plans to almost any therapy and they are organised, good at communicating and specialise in helping families with Autism. Kim, Tiana and their team are so good that we send them our families when they have tricky NDIS plans, and they always help them so well

Michael – Autism Community Support

We love Plan Hero because we can pick up the phone and actually talk to them, the team are all really friendly and work with us to help budget plans and answer our questions. I’m so glad we’ve found them, and our team always suggest Plan Hero when clients are looking for an awesome plan manager!

Amy – Support Coordinator

let’s work together

Refer a client

Let’s work together

Get in touch to find out how we can work as a team