Are you wondering or being asked how your NDIS plan is being managed? Are the words agency or NDIA-managed, plan managed or self-managed being thrown around? This is referring to how your NDIS plan is being FINANCIALLY managed.
In order words – how your bills are being paid for the supports you are accessing using your plan.
First things first, how can I tell if my plan is self, agency or plan managed?
In this resource we will cover the following topics:
Agency managed (also called NDIA-managed)
The agency will cover the cost of all your bills. This means your providers will contact the NDIA directly to claim for the supports they have provided.
You can only use NDIA-REGISTERED PROVIDERS if this budget is listed as NDIA-managed
The NDIA will cover the cost of a plan manager who will help you maange your plan financially. This includes paying your providers for the supports you are accessing from your plan and helping you budget.
There is NO cost to you to have your plan plan-managed. You can use both registered and non-registered providers.
You are responsible for claiming the funds to pay your providers directly from the NDIA via the my place portal. You are responsible for budgeting, auditing and paying your providers from your NDIS funding.
NDIA or agency Managed
- Stated Supports – Not-flexible – You can’t swap ‘stated supports’ for any other supports. The plan will list WHAT the stated supports are (and what line item/category they must be funded under)
- In-kind Supports – Pre-paid – Prepaid by government and you must use this provider as all services are booked.
- Quote Required – Additional information such as quotes and/or specialist reports will be required before funding can be made available in your plan.
Here is an example of what a ‘stated support’ would look like in your plan (Note: the category say ‘My Stated supports is….’