You Focus on the Kids – We’ll Handle the NDIS
Local Plan Management That Puts Kids First – in NSW
We’re based in Sydney, so we understand the local supports, schools, and providers. No call centres here – just real people who care.
Find out why we are the #1 choice for parents and carers looking for an NDIS plan manager to support their child.
Why choose Plan Hero as your local Sydney Plan manager?
We are Independent
We are an independent NDIS Plan Manager that looks after each of its parents carefully
You are not 1 of thousands!
Give us a call any time if you need help – our team are located in Australia and are happy to chat when you need us
You can get hold of us!
We answer your emails and don’t put you on hold (ever) and we call you back if we miss you (really)
Phone App & Online Portal
Our easy to use online portal and phone app shows your funding, claims & reimbursements 24/7
Unlock your NDIS plan potential today!
We can help you understand your child’s NDIS plan and what you can spend your funding on.
Easily keep track of your spending with our phone App
24/7 live claim reports
A record of all your claims, your service agreements and your providers. Including monthly statements that helps you keep on track
Easy read reports & budget tracking
Easy to understand reporting on how you are spending allows you to track your budget. WE CALL YOU if you are over or under spending!
Testimonials
What Other Parents Say
Hear from our satisfied customers throughout Sydney and Australia wide who have experienced the quality and value of our products and services.
I changed to Plan Hero a few months ago and have not had an issue. The team are always friendly, payments and reimbursements are quick without delays. You don’t get lost in communication by different departments or on hold for a long time.
Jade, Mum & Provider
How happy and pleased I am with Plan Hero as my plan manager. Having two children participate in the NDIS is already a challenge; however, having someone on my team like Plan Hero is alleviating the stress I have when handling NDIS funds.
Dennis, Doting Dad
What I like most is that the Plan Hero team is easy to access – on the phone and via email. English is not my first language so they explain things in simple English. Plan Hero have taken a lot of stress away from me and given me so much more time. I was too busy to get my son’s NDIS plan going and it feels like ‘God sent me an angel
Erica, Happy Mum
Frequently Asked Questions
What does a plan manager actually do?Â
We look after the money side of your NDIS plan – paying invoices, tracking budgets, and helping you stay organised. Think of us as your NDIS sidekick.
Can I still choose my own therapists and supports?Â
Absolutely. Plan management means you stay in control – we just take care of the admin.
Can I still choose my own therapists and supports?Â
Absolutely. You can use both NDIS-registered and unregistered providers. Plan management means you stay in control – we just take care of the admin.
Is NDIS plan management free?
Yep! If plan management is in your plan, it doesn’t cost you anything. It won’t take money from your other supports. It’s a separate budget item in your plan called Choice & Control
How quickly do you pay invoices?Â
Usually within 2-3 business days – super fast to keep supports running smoothly.Â
How can I track my budget?
As a plan manager we send you monthly statements showing what you’ve spent and what’s left in your budget. Plan Hero Plan Managers has a great phone app and online dashboard that you and your selected representatives will have access to and can view your budget and spend 24/7.
Can I change plan managers?
Absolutely. You can switch anytime. Just let your current plan manager know and choose a new one. We will guide you through the process.
How do I get plan management added to my NDIS plan?
During your access or plan meeting you can discuss with your LAC and NDIA planner that you would like your NDIS plan to be PLAN-MANAGED. You can also ask for this before your annual review or mid-plan if you wish to change.
Is plan management suitable for children or participants with complex needs?
Yes – in fact, it’s often ideal. Plan managers help coordinate funding across multiple supports and make the financial side easier for families who are also managing therapy schedules, medical needs, or specialist providers