BEST SUPPORt

The best plan manager for Support Coordinators

Plan Hero Team

Speak to just one person – your own dedicated Plan Manager

We make it easy for Support Coordinators to manage multiple Participants with all their plans, claims and reporting in one place.
You will have one login and work with one Plan Manager.

Our Plan Managers have deep NDIS knowledge and are able to guide Participants on what they can and can’t spend their funding on. Our first response is never ‘No’!

We process payments quickly so Providers are happy and Participants are secure.

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6 Reasons why we are the best Plan Manager for Support Coordinators

We are independent

Plan Management is all we do. Your clients are not 1 of thousands!

We answer the phone

Our team are located in Australia and are happy to answer your questions when you call.

We get to know YOU

The same Plan Manager manages ALL your clients so you only have 1 person to deal with!

Your own login to our Portal and Phone App 

Manage all your clients in one place – check funding, claims, service agreements – online help 24/7.

We are NDIS experts

Our teams know the rules and the updates that are published weekly. We never just say no becuase we are not informed.

Support for you AND your families

The NDIS is stressful. We can help you and your clients with the information you need to feel empowered (and less stressed).

The best online portal and App

Your own login

Our Online Portal and Phone App (iPhone and Android) allow you to manage all your client’s plan info in one place.

With Plan Hero you have your own login and can view your list of Participants.

You have:

Full access to your client’s plan – claims, service agreements and budgets
View live NDIS Plan status –  We are connected to the NDIS so our plan data is live, always correct and available 24/7 
Share monthly statements for your clients – easy to understand visuals to help them keep on track
A team that monitors spending – we call you and your client if they are over or underspending!
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Specialist Autism Experts

Our specialist autistic support team have the NDIS experience and autism know-how to understand the type of supports young autistic people want and need.

We help families use their NDIS funding flexibly so they get the most from their plans to achieve their goals.

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Support for Parents

We help our families navigate the ins and outs of the NDIS, how to use their funding and ensure they have the ongoing support needed to make the most of their NDIS plan. This includes:

NDIS toolkit
Personal plan manager check-ins
Participant help desk & resources
Ongoing support via phone and email
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what plan hero members have to say

Our Happy Members!

We had no idea how to support our daughter and thought when the funds run out that is it. Thank goodness we reached out to Plan Hero who immediately supported us on how to get a plan review and how to prepare for it.

Madeleine, Mother

★★★★★

How happy and pleased I am with Plan Hero as my plan manager. Having two children participate in the NDIS is already a challenge; however, having someone on my team like Plan Hero is alleviating the stress I have when handling NDIS funds.

Dennis, Father

★★★★★

I had Plan Hero explain my package and break down everything into their categories so I knew how and what to claim. I would highly recommend them to anyone struggling with their package – Plan Hero has done their homework a understands much more than we do.

Jon, Participant

★★★★★

I have had my two children with a bigger plan management company as was very frustrated with delays in payment and lack of communication. Service agreements were going missing which led to no enough funding to continue support’s. I changed to plan hero a few months ago and have not had an issue. Samantha and Tiana are always friendly, Payment’s and reimbursement are quick with delays. You don’t get lost in communication by different departments or on hold for a long time.

Jade, Mother & Provider

★★★★★

What I like most is that the Plan Hero team is easy to access – on the phone and via email. English is not my first language so they explain things in simple English. Plan Hero have taken a lot of stress away from me and given me so much more time. I was too busy to get my son’s NDIS plan going and it feels like ‘God sent me an angel’

Erica, Mum of 12 yr old

★★★★★

I was so fortunate to be referred to Plan Hero by another mum with a child on the spectrum. Kim and the team have been a wealth of knowledge and so supportive. I am feeling so empowered right now and my son is making the best use of his funding all because of your guidance. Thank you!

Dee, Mum of 8 yr old

★★★★★

They take the time out to explain everything to you, they never complain when you need to call for advice, very caring and compassionate about their clients, I would highly recommend them, they have been amazing to me and my family,

Vicky, Grandparent to 9 yr old

★★★★★

I am very happy with the team, they are so wonderful and I am so grateful that I connected with them.

Ana, Participant

★★★★★

They aways takes time to explain thing to me if I don’t understand things, you guys are amazing

Erica, Mum of 12 yr old

★★★★★

Great help straight away with no delays, go out of the way to make everything as easy as possible for you.

Shae, Mother to 6 yr old

★★★★★

Good advice, always happy to answer questions and have helped my son get the supports her needs

Peter, Father to 22 yr old

★★★★★

I wish I had seen something like that years ago when we started this journey

Deb, Mother to 14 yr &15 yr old

★★★★★

let’s work together

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Let’s work together

Get in touch to find out how we can work as a team

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