How to find the best NDIS Plan Manager in NSW
Helping Parents Navigate the NDIS with Less Stress
You Focus on the Kids – We’ll Handle the NDIS
Local Plan Management That Puts Kids First – in NSW
We’re based in Sydney, so we understand the local NSW supports, schools, and providers. No call centres here – just real people who care. We service all over NSW including Greater Sydney, Blue Mountains, the Central Coast, Hunter region, Illawarra-Shoalhaven, New England and beyond.
Specialist NDIS team
We are the #1 choice for parents and carers looking for an NDIS plan manager in NSW, because our Plan Managers are parents and carers with lived experience in the NDIS and disability sector. They know how you feel.
Why choose Plan Hero as your local NSW Plan manager?
We are Independent
We are an independent company – Plan Management is all we do! You are not 1 of thousands!
We are NDIS Specialists
Our team have deep knowledge about the NDIS and our Plan Managers are parents and have lived experience.
We answer the phone
Our Plan Managers answer your emails – no call centre here. And we don’t put you on hold (ever)
Phone App & Online Portal
Our easy to use online portal and phone app shows your funding, claims & reimbursements 24/7
Unlock your NDIS plan potential today!
We can help you understand your child’s NDIS plan and what you can spend your funding on.
1300-599-770
Easily keep track of your spending with our phone App
Whether you’re looking for a plan manager in NSW or any other state, Plan Hero keeps you connected to your supports with our phone app
24/7 live claim reports
A record of all your claims, your service agreements and your providers. Including monthly statements that helps you keep on track
Easy read reports & budget tracking
Easy to understand reporting on how you are spending allows you to track your budget. WE CALL YOU if you are over or under spending!
Testimonials
What Other Parents Say
Hear from our happy customers throughout VIC and Australia wide who have experienced the quality and value of our products and services.
Frequently Asked Questions
What does a Plan Manager do?
We look after the money side of your NDIS plan – paying invoices on your behalf, tracking your budgets and letting you know if you under or over spending. We help you stay organised. Think of us as your NDIS admin assistant.
How does the NDIS support NSW Participants?
Nearly 1/3 of all NDIS participants are located in NSW, with close to 70% of all NSW participants located in major cities. The remaining 30% live in regional, remote and very remote areas.
Over 50% of ALL NSW NDIS participants are under the age of 18, with the most accessed supports including Capacity Building – Daily Activities, Capacity Building – Choice and Control (Plan Management) and Core – Consumables – Updated May 2025
Can I still choose my own therapists and supports?
Absolutely. Plan management means you stay in control – we just take care of the admin.
How do I switch from self-managed to plan-managed NDIS funding?
Simply contact the NDIS and let them know you want to change your plan management type from self-managed to plan-managed. You will need to complete a ‘Change of Plan Request’ and nominate a plan manager, such as Plan Hero plan managers. Once you have received your updated or reassessed plan you can reach out to your preferred plan manager to get started.
Need help transitioning to Plan Hero, get in touch with our team and we can give you a hand!
Can I change plan managers?
Absolutely. You can switch anytime. Just let your current plan manager know and choose a new one. See our resource on How to Change Plan Managers.
Need help transitioning to Plan Hero, get in touch with our team and we can give you a hand!
How do I get plan management added to my NDIS plan?
You must give them these details if you would like to use Plan Hero as your plan manager:
Plan Hero Pty Ltd
Provider#: 4050079575
ABN: 43 641 197 659
You can also ask for this before your annual review or mid-plan if you wish to change.
Is NDIS plan management free?
Yep! If plan management is in your plan, it doesn’t cost you anything. It won’t take money from your other supports. It’s a separate budget item in your plan called Choice & Control and you cannot use this funding for anything else.
How quickly do you pay invoices?
Usually within 2-3 business days – super fast to keep supports running smoothly.
How can I track my budget?
As a plan manager we send you monthly statements showing what you’ve spent and what’s left in your budget. Plan Hero Plan Managers has a great phone app and online dashboard that you and your selected representatives will have access to and can view your budget and spend 24/7.
How do I find the best NDIS Plan Manager in NSW?
You can find plan managers through MyCareSpace, the NDIS website, local area coordinators, support coordinators, or community recommendations. Trust your instincts and choose someone you feel comfortable with. Call our team to have a chat and find out if Plan Hero are the right plan manager for you!
Is plan management suitable for children or participants with complex needs?
Yes – in fact, it’s often ideal. Plan managers help coordinate funding across multiple supports and make the financial side easier for families who are also managing therapy schedules, medical needs, or specialist providers
How do I choose a local NSW Plan manager?
Find out why over 60% of all NSW NDIS participants use a plan manager
Getting plan management funding in your plan is easy! Simply ask your NDIS planner to include plan management in your plan at your NDIS plan meeting or reassessment meeting.
To request Plan Hero plan management, simply let your LAC or NDIS planner know you would like to endorse us as your NDIS plan manager with these details:
Plan Hero Pty Ltd
Provider#: 4050079575
ABN: 43 641 197 659
Our team have a specialised knowledge of NDIS funding and are parents and carers with personal experience in the NDIS and disability sector.
Get in touch and discover why we are the #1 choice for parents and carers looking for an NDIS plan manager to support their child.
Contact Us
hello@planhero.com.au
Phone
1300-599-770