ACCESS youR claims, budgets and so much more 24/7

Ways to Access Plan Hero online

Online portal

You can access our online portal 24/7 using a regular web-based browser.

With Plan Hero you can:

Give your Support Coordinator access to your portal to view all claims, service agreements and budgets

View all your claims and the status of payments

Check your funding levels – easily keep track of how much you have spent

View the status of your plan funding using easy to understand displays

Access the Online Portal

Phone App

The Plan Hero App is supported by iPhone and Android phones

Keep track of your budget and spending 24/7

Keep your service agreements in one place

Get app notifications if a plan is ending, or if a new carer or support coordinator is associated with your plan.

Review, approve, or reject claims

Receive detailed visual summaries to stay informed on spending.

Download for iPhone

Download for Android

How will I get access?
Once you download and install the Planability App, you can log in using your Planability username and password. If you have forgotten either of these, the App has options to select ‘Forgot Username or Password’ and you will be able to reset these.

Carers and Support Coordinators can also receive access with Participant consent.

Let’s work together

Get in touch to find out how we can work as a team