24/7 Access and Reports

Ways to Access Plan Hero online

Online portal

You can access our online portal 24/7 using a regular web-based browser.

With Plan Hero you can:

Give your Support Coordinator access to your portal to view all claims, service agreements and budgets
View all your claims and the status of payments
Check your funding levels – easily keep track of how much you have spent
View the status of your plan funding using easy to understand displays

Already a Plan Hero Participant?
Login to the Online Portal

Access the Online Portal
Plan Hero Phone App
Plan Hero Screens

Phone App

The Plan Hero App is supported by iPhone and Android phones

Keep track of your budget and spending 24/7
Keep your service agreements in one place
Get app notifications if a plan is ending, or if a new carer or support coordinator is associated with your plan.
Review, approve, or reject claims
Receive detailed visual summaries to stay informed on spending.

Already a Plan Hero Participant?
Get the Plan Hero phone app today!

Download for iPhone
Download for Android

How will I get access?
Once you download and install the Planability App, you can log in using your Planability username and password. If you have forgotten either of these, the App has options to select ‘Forgot Username or Password’ and you will be able to reset these.

What about Carers and Support Coordinators?
Carers and Support Coordinators can also receive access provided they have the Participant’s consent.

Support Coordinators have their own login and can manage all of their Plan Hero Participants easily in one place. Find our why Plan Hero Plan Management is the best option for Support Coordinators

Let’s work together

Get in touch to find out how we can work as a team

Contact Us