The Best NDIS Plan Manager in Adelaide
Making the NDIS Simple for Adelaide Families
You Focus on the Family – We’ll Handle the NDIS
Local Adelaide Plan Management That Puts Participants First
We service families and participants all across South Australia, so we know the Adelaide NDIS network inside out — from local schools and community therapy hubs to trusted providers across the suburbs. When you call, you’ll speak to a real person who cares, not a call centre.
We support families right across Adelaide, including suburbs like Glenelg, Brighton, Marion, Morphett Vale, Noarlunga, Seaford, Christies Beach, Hallett Cove, Port Noarlunga, Prospect, Mawson Lakes, Modbury, Golden Grove, Tea Tree Gully, Salisbury, Elizabeth, Norwood, Unley, Burnside and North Adelaide.
Specialist NDIS Team
Families choose Plan Hero because we understand what life’s really like on the NDIS. Many of our Plan Managers are parents and carers too — we’ve stood where you are.
We know how hard it can be to juggle therapy schedules, invoices, and school terms while trying to stretch your budget. That’s why we make plan management clear and stress-free. You’ll always get quick answers, on-time payments, and practical help tailored to your local area. Because we know the NDIS so well, we often spot small issues early — keeping your supports on track and your providers paid without the hassle.
Why choose Plan Hero as your local Adelaide NDIS Plan manager?
We are Independent
We are an independent company – Plan Management is all we do! You are not 1 of thousands!
We are NDIS Specialists
Our team have deep knowledge about the NDIS and our Plan Managers are parents and have lived experience.
We answer the phone
Our Plan Managers answer your emails – no call centre here. And we don’t put you on hold (ever)
Phone App & Online Portal
Our easy to use online portal and phone app shows your funding, claims & reimbursements 24/7
Unlock your NDIS plan potential today!
We can help you understand your child’s NDIS plan and what you can spend your funding on.
1300-599-770
Easily keep track of your spending with our phone App
Whether you’re looking for a plan manager in Sydney or nationwide, Plan Hero keeps you connected to your supports with our phone app
24/7 live claim reports
A record of all your claims, your service agreements and your providers. Including monthly statements that helps you keep on track
Easy read reports & budget tracking
Easy to understand reporting on how you are spending allows you to track your budget. WE CALL YOU if you are over or under spending!
Testimonials
What Other Carers Say
Across Adelaide — from the hills to the coast — parents and carers share how Plan Hero takes the stress out of NDIS plan management. You’ll always speak with real people who know you and your plan, not a call centre.
FAQs
What does a Plan Manager actually do (and not do)?
We pay provider invoices, track your budgets, and explain what you can and can’t claim under NDIS rules. We don’t coordinate therapy, book appointments or manage clinical care — that’s for a Support Coordinator or LAC. With your consent, we can request clarifying info for payments (like ABNs or service dates) to keep claims compliant. Our goal is simple: less admin for you, faster, accurate payments for your providers.
Will I get a real person who knows our family?
Yes — you’ll have a dedicated Plan Manager who always references your unique file and history, so you won’t need to repeat yourself. We answer the phone, call back quickly, and speak in plain language. You’ll get clear guidance before you spend, not just after something goes wrong. It’s calm, practical help from people who work with Adelaide families every day.
Can you work with hospitals and clinics in Adelaide when paperwork is needed?
With your consent, we can contact local clinics or hospitals to request reports or letters needed for funding claims. For example, we can liaise with Royal Adelaide Hospital or Flinders Medical Centre to confirm item details for invoices or obtain supporting documentation. We don’t organise appointments or clinical care, but we make sure the billing information is correct. That keeps payments moving and avoids rejections.
How fast do you pay providers?
We process complete, compliant invoices promptly — no unnecessary holding of funds. Providers get paid as soon as possible so your support team stays engaged. You can see claims and balances live in our Portal and App. If something doesn’t meet NDIS pricing rules, we’ll explain what to fix, step by step.
Do you understand the needs of families and communities in Adelaide’s suburbs?
We support participants across the north, south, hills and coast — from Salisbury and Modbury to Morphett Vale and Glenelg. We often connect with local community hubs and councils to help you find nearby, trusted providers. If a report is required, we can request it from places like the Women’s and Children’s Hospital or Lyell McEwin Hospital so your claims don’t stall. You get practical, local know-how backed by NDIS expertise.
Can you help me choose providers or compare costs?
Yes — our NDIS Navigators can share local options and explain price limits so you can choose confidently. We stay independent and don’t take commissions. You decide who provides the service; we make sure the claiming is correct and within NDIS rules. Clear, visual budget reports also show if you’re under- or overspending.
Do you specialise in certain disabilities or support needs?
We have strong experience supporting participants with Acquired Brain Injuries, Autism, Cerebral Palsy, Developmental Delay, Intellectual Disabilities, Multiple Sclerosis and Spinal Cord Injury. We understand typical support mixes and where plans commonly run tight. That means we spot issues early and help you pace your budget. You get practical advice before small problems become big ones.
How do I switch to Plan Hero or add plan management to my plan?
At your NDIS meeting, ask for plan management to be included — it doesn’t reduce your other funding. Then tell your LAC or planner you’d like Plan Hero as your Plan Manager (Provider #4050079575, ABN 43 641 197 659). We’ll set you up, load your details, and start paying invoices quickly. You’ll have 24/7 access to our Portal and App to track budgets, claims and statements.
How Do I Choose a Local Adelaide Plan Manager?
When you’re having your NDIS plan or reassessment meeting, just ask for plan management to be included. This funding covers the full cost of having your invoices handled, budgets tracked, and your NDIS questions answered.
To request Plan Hero as your plan manager, give your NDIS planner or LAC these details:
Plan Hero Pty Ltd
Provider#: 4050079575
ABN: 43 641 197 659
Our team combines specialist NDIS knowledge with lived experience as parents and carers. We’ll help you understand your plan, pay providers fast, and keep your supports running smoothly.
Get in touch today and find out why families across Adelaide trust Plan Hero — the NDIS plan manager who truly gets it.
Contact Us
hello@planhero.com.au
Phone
1300-599-770