The best NDIS Plan Manager in Bankstown
Helping Families Navigate the NDIS with Less Stress


You Focus on the Family – We’ll Handle the NDIS
Local Bankstown Plan Management That Puts Families First
We’re based in Sydney, so we understand the local Bankstown community, schools, and providers. No call centres here – just real people who care. We work with families all across Greater Sydney including Bankstown, Bass Hill, Chester Hill, Condell Park, Georges Hall, Greenacre, Padstow, Panania, Punchbowl, Revesby, Riverwood, Sefton and Yagoona.
Specialist NDIS Team
We are the #1 choice for families and carers looking for an NDIS Plan Manager in Bankstown, because our Plan Managers are parents and carers with lived experience in the NDIS. We know how overwhelming the NDIS paperwork and invoices can get, and we’re here to make it easier. When you call Plan Hero, you’ll always speak with a real person who understands exactly what you’re going through.
Why choose Plan Hero as your local Bankstown Plan manager?
We are Independent
We are an independent company – Plan Management is all we do! You are not 1 of thousands!
We are NDIS Specialists
Our team have deep knowledge about the NDIS and our Plan Managers are parents and have lived experience.
We answer the phone
Our Plan Managers answer your emails – no call centre here. And we don’t put you on hold (ever)
Phone App & Online Portal
Our easy to use online portal and phone app shows your funding, claims & reimbursements 24/7

Easily keep track of your spending with our phone App
Whether you’re looking for a plan manager in NSW or any other state, Plan Hero keeps you connected to your supports with our phone app
24/7 live claim reports
A record of all your claims, your service agreements and your providers. Including monthly statements that helps you keep on track
Easy read reports & budget tracking
Easy to understand reporting on how you are spending allows you to track your budget. WE CALL YOU if you are over or under spending!
Testimonials
What Other Families Say
Hear from our happy customers throughout VIC and Australia wide who have experienced the quality and value of our products and services.
Frequently Asked Questions
What does a Plan Manager do?
A Plan Manager takes care of the financial side of your NDIS plan. We pay invoices, track your budgets, and send you regular updates. This means less paperwork for you and more time to focus on your loved one’s needs. Think of us as your NDIS admin assistant.
Can I still choose my own therapists and supports?
Yes, you stay in full control of who supports your child. We simply handle the payments and record-keeping. You can use any registered or unregistered providers. We make the admin side easy so you can focus on care.
How do I switch to Plan Hero from self-management?
Simply contact the NDIS and let them know you want to change your plan management type from self-managed to plan-managed. You will need to complete a ‘Change of Plan Request’ and nominate a plan manager, such as Plan Hero plan managers. Once you have received your updated or reassessed plan you can reach out to your preferred plan manager to get started.
Need help transitioning to Plan Hero, get in touch with our team and we can give you a hand!
How quickly do you pay provider invoices?
We know providers need fast payments to keep therapy sessions running smoothly. We process most invoices within 2–3 business days. This helps avoid any disruptions to your child’s supports. You won’t need to chase anyone for payments.
Do you understand the needs of Bankstown families and communities?
Yes — we work closely with families in Bankstown and nearby suburbs. We understand the local supports, schools, and services families rely on. This helps us give advice that’s actually relevant to your situation. You’re not just another number to us.
Can you work with providers near Bankstown-Lidcombe Hospital or Bankstown Medical Centre?
Absolutely. We often process invoices from providers near Bankstown-Lidcombe Hospital and Bankstown Medical Centre. We understand how to coordinate NDIS funding with your child’s medical and therapy supports. This makes managing everything much simpler for you.
How can I track my NDIS budget?
We send you clear monthly statements showing what’s been spent and what’s left. You’ll also get access to our online dashboard and mobile app. This lets you check your budget anytime. It keeps you in control without the stress of paperwork.
Is plan management suitable for kids or participants with complex needs?
Yes — it’s often ideal when you have multiple providers. We handle the financial side so you can focus on appointments and therapy. It keeps everything organised and paid on time. That way your child’s supports keep running smoothly.
How do I choose a local Bankstown Plan Manager?
Find out why over 60% of all NDIS participants in NSW use a plan manager.
Getting plan management funding in your plan is easy! Simply ask your NDIS planner to include plan management in your plan at your NDIS plan meeting or reassessment meeting.
To request Plan Hero plan management, simply let your LAC or NDIS planner know you would like to endorse us as your NDIS plan manager with these details:
Plan Hero Pty Ltd
Provider#: 4050079575
ABN: 43 641 197 659
Our team has specialised knowledge of NDIS funding and are parents and carers with lived experience in the NDIS. We know how important it is for families to get reliable support that fits their loved one’s needs. Get in touch today and see why Plan Hero is the trusted choice for families and carers in Bankstown.
Contact Us
hello@planhero.com.au
Phone
1300-599-770