The best NDIS Plan Manager in Canterbury
Helping Parents Navigate the NDIS with Less Stress
You Focus on the Family – We’ll Handle the NDIS
Local Canterbury Plan Management That Puts Kids First
We’re based in Sydney, so we understand the local Canterbury community, supports, schools, and providers. No call centres here – just real people who care. We service all over Western Sydney including surrounding suburbs of Canterbury such as Belmore, Campsie, Earlwood, Lakemba, Roselands and Wiley Park.
Specialist NDIS Team
We are the #1 choice for families and carers looking for an NDIS Plan Manager in Canterbury, because our Plan Managers are parents and carers with lived experience in the NDIS system. We know the stress that comes with managing invoices, chasing providers, and keeping track of budgets – and we’re here to take that weight off your shoulders.
Why choose Plan Hero as your local Bankstown Plan manager?
We are Independent
We are an independent company – Plan Management is all we do! You are not 1 of thousands!
We are NDIS Specialists
Our team have deep knowledge about the NDIS and our Plan Managers are parents and have lived experience.
We answer the phone
Our Plan Managers answer your emails – no call centre here. And we don’t put you on hold (ever)
Phone App & Online Portal
Our easy to use online portal and phone app shows your funding, claims & reimbursements 24/7
Easily keep track of your spending with our phone App
Whether you’re looking for a plan manager in NSW or any other state, Plan Hero keeps you connected to your supports with our phone app
24/7 live claim reports
A record of all your claims, your service agreements and your providers. Including monthly statements that helps you keep on track
Easy read reports & budget tracking
Easy to understand reporting on how you are spending allows you to track your budget. WE CALL YOU if you are over or under spending!
Testimonials
What Other Families Say
Hear from our happy customers throughout Australia wide who have experienced the quality and value of our products and services.
Frequently Asked Questions
What does a Plan Manager do?
We look after the money side of your NDIS plan – paying invoices on your behalf, tracking your budgets, and letting you know if you’re under or overspending. Think of us as your NDIS admin assistant, making sure everything runs smoothly. This means you have more time to focus on your child and less stress dealing with paperwork.
Can I still choose my own therapists and supports?
Absolutely. With Plan Hero you stay in control of who you see – whether that’s local therapists in Canterbury, community programs, or private specialists. We simply take care of the financial side so you don’t need to chase invoices or worry about budget tracking.
Do you understand the needs of Canterbury families and communities?
Yes – we know the Canterbury area well. Many of the families we support access services at Canterbury Hospital and local medical centres along Canterbury Road. Because we understand the local providers and community resources, we can help you manage your NDIS plan in a way that fits your child’s supports.
How quickly do you pay provider invoices?
Plan Hero pays most invoices within 2–3 business days. This keeps your child’s supports running without unnecessary delays. Providers appreciate being paid promptly, and it helps you maintain good relationships with them.
Is NDIS plan management free?
Yes – plan management doesn’t cost you anything extra. If it’s included in your NDIS plan, it comes from a separate budget line called “Choice & Control.” This funding can only be used for plan management, so you don’t lose out on therapy or other supports.
How can I track my budget and spending?
We send you monthly statements showing exactly what has been spent and what’s left in your plan. Plus, our Plan Hero phone app and online dashboard give you 24/7 access to your budget details. You can log in anytime and see a clear picture of your loved ones’s supports and spending.
How do I switch from self-managed to plan-managed funding?
Simply contact the NDIS and let them know you want to change your plan management type from self-managed to plan-managed. You will need to complete a ‘Change of Plan Request’ and nominate a plan manager, such as Plan Hero plan managers. Once you have received your updated or reassessed plan you can reach out to your preferred plan manager to get started.
Need help transitioning to Plan Hero, get in touch with our team and we can give you a hand!
Do you connect with local community centres and providers in Canterbury?
Yes, we regularly support families who use community programs and supports in Canterbury, including activities run through the Canterbury Community Centre and nearby services in Campsie. Because we know the local area, we can help make sure invoices from your child’s local programs are handled quickly. It’s one less thing for you to worry about.
How do I choose a local Canterbury Plan Manager?
Find out why over 60% of all NDIS participants in Canterbury and across NSW use a plan manager.
Getting plan management funding in your plan is easy! Simply ask your NDIS planner to include plan management in your plan at your NDIS planning meeting or reassessment meeting.
To request Plan Hero plan management, simply let your LAC or NDIS planner know you would like to endorse us as your NDIS plan manager with these details:
Plan Hero Pty Ltd
Provider#: 4050079575
ABN: 43 641 197 659
Our team has specialised knowledge of NDIS funding and, more importantly, we’re parents and carers with personal experience navigating the NDIS. We know the challenges and we know how to make it easier for you.
Get in touch today and discover why Plan Hero is the #1 choice for parents and carers in Canterbury who need an NDIS plan manager they can trust.
Contact Us
hello@planhero.com.au
Phone
1300-599-770