The Best NDIS Plan Manager in Darwin
Taking the Pressure Off NDIS Budgets So You Can Focus on Living
You Focus on the Family – We’ll Handle the NDIS
Local Darwin Plan Management That Puts Participants First
We’ve been supporting families in Darwin and the Northern Territory for years. No call centres — just real people who know your local clinics, schools, and providers. We support families right across Greater Darwin, including Palmerston, Casuarina, Nightcliff, Karama, Berrimah, Coconut Grove, Howard Springs, Winnellie, Larrakeyah, Stuart Park, Fannie Bay, Leanyer, Jingili, Wulagi, Marrara, Parap, Alawa, Tiwi, Bayview, and Rosebery.
Specialist NDIS Team
Families choose Plan Hero because we understand what life looks like when you’re balancing therapies, school terms and invoices. Many of our team are parents and carers themselves — we’ve been where you are.
You’ll get fast payments, simple explanations, and a Plan Manager who knows your story, so you don’t have to repeat yourself. Our lived experience means we spot issues early, keep providers paid on time, and help you make sense of your budget without the stress.
Why choose Plan Hero as your local Darwin NDIS Plan manager?
We are Independent
We are an independent company – Plan Management is all we do! You are not 1 of thousands!
We are NDIS Specialists
Our team have deep knowledge about the NDIS and our Plan Managers are parents and have lived experience.
We answer the phone
Our Plan Managers answer your emails – no call centre here. And we don’t put you on hold (ever)
Phone App & Online Portal
Our easy to use online portal and phone app shows your funding, claims & reimbursements 24/7
Unlock your NDIS plan potential today!
We can help you understand your child’s NDIS plan and what you can spend your funding on.
1300-599-770
Easily keep track of your spending with our phone App
Whether you’re looking for a plan manager in Sydney or nationwide, Plan Hero keeps you connected to your supports with our phone app
24/7 live claim reports
A record of all your claims, your service agreements and your providers. Including monthly statements that helps you keep on track
Easy read reports & budget tracking
Easy to understand reporting on how you are spending allows you to track your budget. WE CALL YOU if you are over or under spending!
Testimonials
What Other Carers Say
From Palmerston to the rural areas, carers in Darwin share how Plan Hero makes plan management stress-free. We’re here to answer your questions, process invoices quickly, and make sure you always know where your budget stands.
FAQs
What does an NDIS Plan Manager actually do?
A Plan Manager takes care of the financial side of your NDIS plan — paying invoices, tracking budgets and helping you understand what you can claim. You still choose your own providers and stay in full control. We make sure payments are processed quickly so your supports keep running smoothly. Our job is to make the NDIS admin easier so you can focus on family life, not paperwork.
Do you understand the needs of families and communities in Darwin?
Absolutely. We work closely with families right across Darwin and know the local supports around Royal Darwin Hospital, Palmerston Regional Hospital and the Karama and Nightcliff community centres. Our team understands how remote and regional services operate and how that can affect funding and access. We make sure your plan management fits the reality of living in the Top End.
How fast are provider payments through Plan Hero?
We know how important it is to keep your support team paid on time. Once invoices are received and approved, payments are processed promptly — usually within just a few business days. You can check the progress anytime through our easy online portal or mobile app. Fast payments mean your therapy and support services never miss a beat.
Can you help me understand what my NDIS funding covers?
Yes — that’s our specialty. We’re NDIS experts who explain in plain language what’s covered and what isn’t, so you can make confident choices. We never just say “no”; we show you the right category or way to claim a support. That clarity takes away a lot of the second-guessing and stress that often comes with the NDIS.
Do you work with local hospitals and providers?
Yes. With your consent, we can contact local clinics or hospitals such as Royal Darwin Hospital or Palmerston Regional Hospital to request reports or prescriptions needed for your NDIS claims. We often speak with providers across Casuarina, Parap, and Palmerston to make sure invoices are correct for payment. We’re local, so we know who to call and how to get things sorted quickly.
How do I switch to Plan Hero from another plan manager?
Switching is simple and stress-free. You just let your current plan manager and the NDIS know you’d like to move to Plan Hero, and we handle the rest. Your new dedicated Plan Manager will review your budget, confirm provider details and make sure nothing is missed. We’ll have you set up in our system quickly so payments keep flowing without interruption.
What disabilities or conditions do you have experience with?
We’ve supported hundreds of participants living with Autism, Acquired Brain Injury (ABI), Cerebral Palsy, Developmental Delay, Intellectual Disability, Multiple Sclerosis, and Spinal Cord Injury. Many of our team members are parents and carers themselves, so we understand the day-to-day realities behind these diagnoses. We spot potential plan issues early and help keep your supports consistent. You’ll always get clear, practical help from someone who truly understands the NDIS.
How can I get started with Plan Hero in Darwin?
It’s easy. Just ask your NDIS planner or Local Area Coordinator to include “plan management” in your plan and list Plan Hero Pty Ltd (Provider #4050079575) as your preferred Plan Manager. We’ll take care of everything from there — setting up your account, linking providers and giving you access to our portal. You’ll feel the difference right away: faster payments, clearer answers, and a team who actually calls you back.
How Do I Choose a Local Darwin Plan Manager?
At your NDIS plan meeting or review, simply ask your planner to include Plan Management in your plan. This lets us handle the admin side — payments, budgets, and invoice tracking — while you stay in control of your supports.
If you’d like to request Plan Hero as your Plan Manager, give these details to your LAC or NDIS planner:
Plan Hero Pty Ltd
Provider#: 4050079575
ABN: 43 641 197 659
Our team has deep NDIS knowledge and personal experience as parents, carers, and participants. We’ll give you clear answers and real support — so you can focus on what matters most.
Get in touch today and find out why so many Darwin families trust Plan Hero as their NDIS Plan Manager.
What Other Carers Say
From Palmerston to the rural areas, carers in Darwin share how Plan Hero makes plan management stress-free. We’re here to answer your questions, process invoices quickly, and make sure you always know where your budget stands.
Contact Us
hello@planhero.com.au
Phone
1300-599-770