The best NDIS Plan Manager in Blacktown
Helping Families Around Blacktown Navigate the NDIS with Less Stress
You Focus on the Family– We’ll Handle the NDIS
Local Blacktown Plan Management That Puts Families First
We’re based in Sydney, so we understand the local supports, schools, and providers. No call centres — just real people who care and answer the phone. We service Western Sydney and the North-West, including Blacktown and surrounding suburbs like Doonside, Glendenning, Kellyville Ridge, Kings Langley, Lalor Park, Marayong, Marsden Park, Minchinbury, Mount Druitt, Plumpton, Prospect, Quakers Hill, Riverstone, Rooty Hill, Schofields, Seven Hills, The Ponds, Glenwood and Quakers Hill — and we can also support families in Campbelltown.
Specialist NDIS team
We’re the #1 choice for families and carers looking for an NDIS Plan Manager in NSW because our Plan Managers are parents and carers with lived experience. We know the pressure of therapy schedules, invoices, and tight budgets — and we move fast so your child’s supports aren’t held up. You’ll get clear answers, on-time payments, and practical help tailored to your suburb.
Why choose Plan Hero as your local Blacktown Plan manager?
We are Independent
We are an independent company – Plan Management is all we do! You are not 1 of thousands!
We are NDIS Specialists
Our team have deep knowledge about the NDIS and our Plan Managers are parents and have lived experience.
We answer the phone
Our Plan Managers answer your emails – no call centre here. And we don’t put you on hold (ever)
Phone App & Online Portal
Our easy to use online portal and phone app shows your funding, claims & reimbursements 24/7
Easily keep track of your spending with our phone App
Whether you’re looking for a plan manager in NSW or any other state, Plan Hero keeps you connected to your supports with our phone app
24/7 live claim reports
A record of all your claims, your service agreements and your providers. Including monthly statements that helps you keep on track
Easy read reports & budget tracking
Easy to understand reporting on how you are spending allows you to track your budget. WE CALL YOU if you are over or under spending!
Testimonials
What Other Families Say
Hear from our happy customers throughout VIC and Australia wide who have experienced the quality and value of our products and services.
Frequently Asked Questions
What does a Plan Manager actually do?
A Plan Manager takes care of the financial side of your NDIS plan. We pay your providers, track your budgets, and give you clear reports so you know where you stand. With Plan Hero, you also get one dedicated person who knows your family and your plan. That means you don’t have to explain yourself over and over again.
Do you understand the needs of Blacktown families and communities?
Yes — we support many families linked to Blacktown Hospital and Mount Druitt Hospital. We know how important it is to get supporting documents like prescriptions or reports quickly for claims. With your consent, we can contact these clinics to request what’s needed for payments. It saves you chasing paperwork, and gives you one less job to worry about.
Can you help me if I’m not sure what I can claim?
Absolutely. Our first response is never “No” — we help you understand exactly what’s covered and what isn’t. That way, you can spend your funding with confidence instead of second-guessing. We explain things in plain language, not NDIS jargon.
Do you work with local medical centres and community hubs?
Yes. We often liaise with providers around Blacktown, Doonside, and nearby community health centres to make sure invoices are correct and in the right category. This makes payments faster and avoids unnecessary delays. It means your therapy or support team stays paid and engaged.
How fast do you pay invoices?
We process invoices as soon as possible — we don’t hold onto your funding. Fast payments mean your providers are happy to keep working with you without interruptions. Parents tell us this gives them peace of mind. You’ll also see payments reflected in your Plan Hero app and portal.
Will I get stuck waiting on hold if I call?
Never. We don’t use call centres, and you’ll never be left hanging on hold. You have one Plan Manager who answers your calls or calls you back quickly if they miss you. It’s personal, local, and reliable support.
How do I know if I’m overspending or underspending my budget?
We give you clear, visual reports that show exactly how your budget is tracking. Our online portal and app are updated in real-time, so you always know where you stand. If your spending looks too fast or too slow, we’ll flag it with you. That way, you can plan ahead and avoid running out of funding.
Do you only work with children, or also with adults on the NDIS?
We support both. Many of our families are parents of children with Autism or developmental delays, but we also work with adults living independently or with carers. Whoever you are, you’ll get the same personal support and clear answers. Our focus is making the NDIS feel simpler and less stressful for you.
How do I choose a local Blacktown Plan Manager?
Find out why over 60% of all NSW NDIS participants use a plan manager.
Getting plan management funding in your plan is easy! Simply ask your NDIS planner to include plan management in your plan at your NDIS plan meeting or reassessment meeting.
To request Plan Hero plan management, simply let your LAC or NDIS planner know you would like to endorse us as your NDIS plan manager with these details:
Plan Hero Pty Ltd
Provider#: 4050079575
ABN: 43 641 197 659
Our team have a specialised knowledge of NDIS funding and are parents and carers with personal experience in the NDIS and disability sector.
Get in touch and discover why we are the #1 choice for parents and carers looking for an NDIS plan manager to support their child.
Contact Us
hello@planhero.com.au
Phone
1300-599-770