BEST SUPPORt
The best plan manager for Support Coordinators

Speak to just one person – your own dedicated Plan Manager
We make it easy for Support Coordinators to manage multiple Participants with all their plans, claims and reporting in one place.
You will have one login and work with one Plan Manager.
Our Plan Managers have deep NDIS knowledge and are able to guide Participants on what they can and can’t spend their funding on. Our first response is never ‘No’!
We process payments quickly so Providers are happy and Participants are secure.
6 Reasons why we are the best Plan Manager for Support Coordinators
We are independent
Plan Management is all we do. Your clients are not 1 of thousands!
We answer the phone
Our team are located in Australia and are happy to answer your questions when you call.
We get to know YOU
The same Plan Manager manages ALL your clients so you only have 1 person to deal with!
Your own login to our Portal and Phone App
Manage all your clients in one place – check funding, claims, service agreements – online help 24/7.
We are NDIS experts
Our teams know the rules and the updates that are published weekly. We never just say no becuase we are not informed.
Support for you AND your families
The NDIS is stressful. We can help you and your clients with the information you need to feel empowered (and less stressed).
The best online portal and App


Your own login
Our Online Portal and Phone App (iPhone and Android) allow you to manage all your client’s plan info in one place.
With Plan Hero you have your own login and can view your list of Participants.
You have:
- Full access to your client’s plan – claims, service agreements and budgets
- View live NDIS Plan status – We are connected to the NDIS so our plan data is live, always correct and available 24/7
- Share monthly statements for your clients – easy to understand visuals to help them keep on track
- A team that monitors spending – we call you and your client if they are over or underspending!
Specialist Autism Experts
Our specialist autistic support team have the NDIS experience and autism know-how to understand the type of supports young autistic people want and need.
We help families use their NDIS funding flexibly so they get the most from their plans to achieve their goals.
Support for Parents
We help our families navigate the ins and outs of the NDIS, how to use their funding and ensure they have the ongoing support needed to make the most of their NDIS plan. This includes:
- NDIS toolkit
- Personal plan manager check-ins
- Participant help desk & resources
- Ongoing support via phone and email
what plan hero members have to say
Our Happy Members!
let’s work together