How to find the best NDIS Plan
Manager in QLD

Helping Parents Navigate the NDIS with Less Stress

You Focus on the Kids – We’ll Handle the NDIS

Local Plan Management That Puts Kids First – in QLD

We service all over Queensland including Brisbane Region, Sunshine Coast, Bundaberg, Ipswich and West Moreton, Central, North and Far North Queensland and beyond.

We understand the local supports, schools, and providers. No call centres here – just real people who care.

Specialist NDIS team

Our team of plan managers have personal experience in the NDIS. As parents and carers for people with a disability, they know how you feel. This is why Plan Hero is the #1 choice for parents and carers looking for an NDIS plan manager in Queensland.

Why choose Plan Hero as your local QLD Plan manager?

We are Independent

We are an independent company – Plan Management is all we do!

You are not 1 of thousands!

We are NDIS Specialists

Our team have deep knowledge about the NDIS and our Plan Managers are parents and have lived experience.

We answer the phone

Our Plan Managers answer your emails – no call centre here. And we don’t put you on hold (ever)

Phone App & Online Portal

Our easy to use online portal and phone app shows your funding, claims & reimbursements 24/7

Unlock your NDIS plan
potential today!

We can help you understand your child’s NDIS plan and what you can spend your funding on.

1300-599-770

Easily keep track of your spending with our phone App

Whether you’re looking for a plan manager in QLD or any other state, Plan Hero keeps you connected to your supports with our phone app

24/7 live claim reports

A record of all your claims, your service agreements and your providers. Including monthly statements that helps you keep on track

Easy read reports & budget tracking

Easy to understand reporting on how you are spending allows you to track your budget. WE CALL YOU if you are over or under spending!

Testimonials

What Other Parents Say

Hear from our happy customers throughout VIC and Australia wide who have experienced the quality and value of our products and services.

Madeleine
Madeleine
Supermum to Mariella
“We had no idea how to support our daughter and thought when the funds run out that is it. Thank goodness we reached out to Plan Hero who immediately supported us on how to get a plan review and how to prepare for it. They stepped us through every piece and how to advocate for our daughters goals and needs. Within 6 weeks we had completed a plan review and received a new funding package that was way beyond our expectations”
Anna,
Anna,
Crochet Queen
“I switched from another Plan manager to Plan Hero and could not be happier! To be known by name, to have such an efficient, online reimbursement system, to be aware of spending through easy-to-follow monthly reports and to have transparency around funding, it’s incredible…. if only I had known about you earlier and had made the switch sooner!
Dennis,
Dennis,
Doting Dad
How happy and pleased I am with Plan Hero as my plan manager. Having two children participate in the NDIS is already a challenge; however, having someone on my team like Plan Hero is alleviating the stress I have when handling NDIS funds.
Fleur,
Fleur,
Gaming extraordinaire
“I was really unhappy with my previous plan managers. Being a late diagnosed female, I was really struggling with ASD and ADHD, I felt taken advantage of in my first plan..Through MyCareSpace I chose Plan Hero and I feel like I have been saved and treated with only kindness and respect. I have my own personalized team that have taken under their wings…”
Linda,
Linda,
Magic Mum
“I am so happy that I found Plan Hero, from the very beginning they have been wonderful… This to me says so much about the people and the company, they are more than happy to go above and beyond to help you. I cannot speak highly enough about Tiana and all the help she has given me. I definitely recommend Plan Hero and their fabulous team to anyone.
Jon,
Jon,
Lego lover
“I had Plan Hero explain my package and break down everything into their categories so I knew how and what to claim. I would highly recommend them to anyone struggling with their package – Plan Hero has done their homework a understands much more than we do.”

Frequently Asked Questions

We look after the money side of your NDIS plan – paying invoices on your behalf, tracking yur budgets and letting you know if you under or over spend. We help you stay organised. Think of us as your NDIS admin assistant.

Nearly 20% of all NDIS participants are located in QLD, with over 60% of all QLD participants located in major cities, and 40% in regional, rural, remote and very remote regions. Over 50% of ALL NDIS participants are under the age of 18Updated May 2025

Absolutely. Plan management means you stay in control – we just take care of the admin.

Simply contact the NDIS and let them know you want to change your plan management type from self-managed to plan-managed. You will need to complete a ‘Change of Plan Request’ and nominate a plan manager, such as Plan Hero plan managers. Once you have received your updated or reassessed plan you can reach out to your preferred plan manager to get started.

Need help transitioning to Plan Hero, get in touch with our team and we can give you a hand!

Absolutely. You can switch anytime. Just let your current plan manager know and choose a new one. If you are looking to move to Plan Hero – simply get in touch with our team and we will guide you through the process.

During your access or plan meeting you can discuss with your LAC and NDIA planner that you would like your NDIS plan to be PLAN-MANAGED. You can also ask for this before your annual review or mid-plan if you wish to change.

Yep! If plan management is funded in your NDIS plan, it doesn’t cost you anything. It won’t take money from your other supports. It’s a separate budget item in your plan called Choice & Control and it cannot be used for anything else.

Usually within 2-3 business days – super fast to keep supports running smoothly. 

As a plan manager we send you monthly statements showing what you’ve spent and what’s left in your budget. Plan Hero Plan Managers has a great phone app and online dashboard that you and your selected representatives will have access to and can view your budget and spend 24/7.

You can find plan managers through MyCareSpace, the NDIS website, local area coordinators, support coordinators, or community recommendations. Trust your instincts and choose someone you feel comfortable with. Call our team to have a chat and find out if Plan Hero are the right plan manager for you!

Yes – in fact, it’s often ideal. Plan managers help coordinate funding across multiple supports and make the financial side easier for families who are also managing therapy schedules, medical needs, or specialist providers

How do I choose a local QLD Plan manager?

Find out why over 60% of all QLD NDIS participants use a plan manager

Getting plan management funding in your plan is easy! Simply ask your NDIS planner to include plan management in your plan at your NDIS plan meeting or reassessment meeting.

To request Plan Hero plan management, simply let your LAC or NDIS planner know you would like to endorse us as your NDIS plan manager with these details:

Plan Hero Pty Ltd
Provider#: 4050079575
ABN: 43 641 197 659

Our team have a specialised knowledge of NDIS funding and are parents and carers with personal experience in the NDIS and disability sector.

Get in touch and discover why we are the #1 choice for parents and carers looking for an NDIS plan manager to support their child.

Contact Us

Email

hello@planhero.com.au

Phone

1300-599-770

Send us a message

Get in touch

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