The best NDIS Plan Manager in Sydney
Helping Families Navigate the NDIS with Less Stress
You Focus on the Family – We’ll Handle the NDIS
Local Sydney Plan Management That Puts Families First
We’re Sydney-based and understand how supports actually work on the ground — from school timetables to therapy waitlists. You’ll speak with a dedicated Plan Manager who knows your area and answers quickly. We support families across the Inner West, Eastern Suburbs, North Shore, Northern Beaches, Western Sydney, South West Sydney, St George, Sutherland Shire, The Hills, City of Sydney, Ryde and Hawkesbury. Key LGAs we cover include Canterbury–Bankstown, Blacktown, Parramatta, Cumberland, Penrith, Fairfield, Liverpool, Campbelltown, Camden, Burwood, Strathfield, Canada Bay, Waverley, Woollahra, Randwick, North Sydney, Willoughby, Lane Cove, Ku-ring-gai, Mosman, Northern Beaches, Sutherland Shire and The Hills Shire.
Specialist NDIS team
We’re the #1 choice for families and carers seeking NDIS plan management in NSW because our team are parents and carers too. We know the strain of lining up therapies, paying invoices and stretching a budget through the school term. You’ll get clear answers, on-time payments and straight help tailored to your suburb. Our lived experience means we spot issues early and keep supports moving without fuss.
Why choose Plan Hero as your local Sydney NDIS Plan manager?
We are Independent
We are an independent company – Plan Management is all we do! You are not 1 of thousands!
We are NDIS Specialists
Our team have deep knowledge about the NDIS and our Plan Managers are parents and have lived experience.
We answer the phone
Our Plan Managers answer your emails – no call centre here. And we don’t put you on hold (ever)
Phone App & Online Portal
Our easy to use online portal and phone app shows your funding, claims & reimbursements 24/7
Unlock your NDIS plan potential today!
We can help you understand your child’s NDIS plan and what you can spend your funding on.
1300-599-770
Easily keep track of your spending with our phone App
Whether you’re looking for a plan manager in Sydney or nationwide, Plan Hero keeps you connected to your supports with our phone app
24/7 live claim reports
A record of all your claims, your service agreements and your providers. Including monthly statements that helps you keep on track
Easy read reports & budget tracking
Easy to understand reporting on how you are spending allows you to track your budget. WE CALL YOU if you are over or under spending!
Testimonials
What Other Carers Say
Hear from our satisfied customers throughout Sydney’s Western Suburbs, Eastern Suburbs, Northern Sydney and Southern Sydney who have experienced the quality and value of our products and services.
Frequently Asked Questions
What does a Plan Manager do?
We look after the money side of your NDIS plan – paying invoices on your behalf, tracking your budgets and letting you know if you under or over spending. We help you stay organised. Think of us as your NDIS admin assistant.
Why is Plan Hero the best plan manager in Sydney?
Because our Plan Managers are carers and parents first—so we get the real-life juggle behind every invoice, therapy, and school term. We work across Sydney’s multicultural mix—supporting families from Filipino, Chinese, Indian, Arabic-speaking, Vietnamese, Greek, and Pacific communities (and many more)—and understand the needs for respectful communication of languages, faith, and family needs. We respect cultural calendars and food requirements, and we can organise bilingual providers or TIS interpreters so nothing is lost in translation. Clear advice, fast payments, and support that fits how your family actually lives.
How does the NDIS support Sydney Participants?
Nearly 1/3 of all NDIS participants are located in NSW, with a large proportion of these participants reside in the Sydney metropolitan area.
Over 50% of ALL NSW NDIS participants are under the age of 18, with the most accessed supports including Capacity Building – Daily Activities, Capacity Building – Choice and Control (Plan Management) and Core – Consumables – Updated May 2025
Can I still choose my own therapists and supports?
Absolutely. Plan management means you stay in control – we just take care of the admin.
How do I switch from self-managed to plan-managed NDIS funding?
Simply contact the NDIS and let them know you want to change your plan management type from self-managed to plan-managed. You will need to complete a ‘Change of Plan Request’ and nominate a plan manager, such as Plan Hero plan managers. Once you have received your updated or reassessed plan you can reach out to your preferred plan manager to get started.
Need help transitioning to Plan Hero, get in touch with our team and we can give you a hand!
Can I change plan managers?
Absolutely. You can switch plan manager at anytime during your plan. Just let your current plan manager know, and contact the NDIS to let them know who your new plan manager is. See our resource on How to Change Plan Managers.
Need help transitioning to Plan Hero, get in touch with our team and we can give you a hand!
How do I get plan management added to my NDIS plan?
During your access or planing meeting you can discuss with your LAC or NDIA planner that you would like your NDIS plan to be PLAN-MANAGED.
You must give them these details if you would like to use Plan Hero as your plan manager:
Plan Hero Pty Ltd
Provider#: 4050079575
ABN: 43 641 197 659
You can also ask for this before your annual review or mid-plan if you wish to change.
Need help transitioning to Plan Hero, get in touch with our team and we can give you a hand!
Is NDIS plan management free?
Yep! If plan management is in your plan, it doesn’t cost you anything. It won’t take money from your other supports. It’s a separate budget item in your plan called Choice & Control and you cannot use this funding for anything else.
How quickly do you pay invoices?
Usually within 2-3 business days – super fast to keep supports running smoothly.
How can I track my budget?
As a plan manager we send you monthly statements showing what you’ve spent and what’s left in your budget. Plan Hero Plan Managers has a great phone app and online dashboard that you and your selected representatives will have access to and can view your budget and spend 24/7.
How do I find the best NDIS Plan Manager in Sydney?
As a plan manager we send you monthly statements showing what you’ve spent and what’s left in your budget. Plan Hero Plan Managers has a great phone app and online dashboard that you and your selected representatives will have access to and can view your budget and spend 24/7.
Is plan management suitable for children or participants with complex needs?
Yes – in fact, it’s often ideal. Plan managers help coordinate funding across multiple supports and make the financial side easier for families who are also managing therapy schedules, medical needs, or specialist providers
What areas of Sydney do you service?
Our plan managers service all of Greater Sydney.
Here’s a handy suburb list by area/LGA (if yours isn’t listed, we still support it!):
- Inner West — Ashfield, Summer Hill, Dulwich Hill, Marrickville, Petersham, Stanmore, Newtown, Enmore, Lewisham, Lilyfield, Rozelle, Balmain, Annandale, Leichhardt, Haberfield, Camperdown, Forest Lodge, Glebe, Drummoyne, Five Dock, Canada Bay, Concord, Rhodes, North Strathfield, Burwood, Croydon, Strathfield.
- Eastern Suburbs — Bondi, Bondi Junction, North Bondi, Bronte, Clovelly, Coogee, Randwick, Kensington, Kingsford, Maroubra, Malabar, Matraville, Little Bay, Waverley, Woollahra, Paddington, Double Bay, Rose Bay, Vaucluse, Bellevue Hill.
- City & South — Sydney CBD, Haymarket, Ultimo, Pyrmont, Surry Hills, Redfern, Waterloo, Zetland, Alexandria, Rosebery, Mascot, Eastlakes, Botany, Pagewood.
- St George — Kogarah, Carlton, Allawah, Hurstville, Beverly Hills, Penshurst, Mortdale, Oatley, Peakhurst, Riverwood, Bexley, Bexley North, Rockdale, Arncliffe, Wolli Creek, Brighton-Le-Sands, Sans Souci, Ramsgate.
- Sutherland Shire — Cronulla, Woolooware, Caringbah, Miranda, Gymea, Kirrawee, Sutherland, Jannali, Como, Engadine, Heathcote, Menai, Bangor, Illawong, Alfords Point, Yarrawarrah.
- Lower North Shore — North Sydney, Neutral Bay, Cremorne, Mosman, Cammeray, Crows Nest, Waverton, Wollstonecraft, St Leonards, Greenwich, Lane Cove, Longueville, Hunters Hill.
- Upper North Shore — Chatswood, Roseville, Lindfield, Killara, Gordon, Pymble, Turramurra, Warrawee, Wahroonga, Hornsby, Asquith, Thornleigh, Pennant Hills, Beecroft.
- Northern Beaches — Manly, Fairlight, Balgowlah, Seaforth, Brookvale, Dee Why, Narrabeen, Warriewood, Mona Vale, Newport, Avalon, Palm Beach.
- The Hills & North-West — Castle Hill, Baulkham Hills, Kellyville, Kellyville Ridge, The Ponds, Rouse Hill, Beaumont Hills, Norwest, Bella Vista, Glenhaven, Dural, Cherrybrook, West Pennant Hills, Box Hill, Riverstone, Schofields.
- Ryde & Macquarie Park — Ryde, North Ryde, West Ryde, Meadowbank, Melrose Park, Putney, Gladesville, Marsfield, Eastwood, Denistone, Epping.
- Parramatta & Surrounds — Parramatta, Harris Park, Oatlands, North Parramatta, Westmead, Wentworth Point, Sydney Olympic Park, Homebush, Lidcombe, Newington, Silverwater, Granville, Clyde.
- Cumberland — Auburn, Berala, Regents Park, Lidcombe, Granville, Merrylands, Merrylands West, Guildford, Guildford West, South Granville, Greystanes, Pemulwuy.
- Blacktown LGA — Blacktown, Doonside, Woodcroft, Marayong, Kings Park, Kings Langley, Seven Hills, Lalor Park, Quakers Hill, Acacia Gardens, Glenwood, Stanhope Gardens, Parklea, Schofields (south), Riverstone (south), Glendenning, Plumpton, Rooty Hill, Minchinbury, Prospect, Arndell Park, Eastern Creek.
- Penrith & Nepean — Penrith, Jamisontown, South Penrith, Glenmore Park, Emu Plains, Emu Heights, Leonay, Kingswood, Werrington, St Marys, Colyton, Cambridge Gardens, Jordan Springs, Castlereagh, Cranebrook.
- Canterbury-Bankstown — Bankstown, Yagoona, Bass Hill, Condell Park, Georges Hall, Greenacre, Punchbowl, Wiley Park, Lakemba, Campsie, Canterbury, Earlwood, Belmore, Roselands, Riverwood, Revesby, Padstow, Panania, Picnic Point, Chester Hill, Sefton.
- Liverpool & South West — Liverpool, Hoxton Park, Hinchinbrook, Green Valley, Miller, Cartwright, Lurnea, Moorebank, Chipping Norton, Warwick Farm, Casula, Prestons, Edmondson Park, Wattle Grove.
- Fairfield — Fairfield, Fairfield Heights, Fairfield West, Cabramatta, Cabramatta West, Canley Vale, Canley Heights, Smithfield, Wetherill Park, Bossley Park, Bonnyrigg, Bonnyrigg Heights, Edensor Park, Prairiewood, Horsley Park.
- Campbelltown & Macarthur — Campbelltown, Leumeah, Minto, Ingleburn, Macquarie Fields, Glenfield (south), Eagle Vale, Raby, St Andrews, Airds, Ambarvale, Rosemeadow, Bradbury, Kentlyn.
- Camden & Wollondilly (Greater South-West) — Camden, Narellan, Harrington Park, Oran Park, Smeaton Grange, Elderslie, Mount Annan, Gregory Hills, Spring Farm, Picton, Tahmoor, Bargo.
- Hawkesbury & Outer North-West — Windsor, Richmond, South Windsor, Clarendon, Bligh Park, Pitt Town, Wilberforce, McGraths Hill, North Richmond, Kurrajong (township).
- Blue Mountains (Greater Sydney Metro) — Glenbrook, Blaxland, Springwood, Winmalee, Faulconbridge, Lawson, Wentworth Falls, Katoomba, Leura.
If your suburb isn’t listed, we still cover it—reach out and we’ll match you with a local Plan Manager who knows your area.
How do I choose a local Sydney NDIS Plan manager?
Find out why Sydney NDIS Participants Are Turning to Plan Managers
Getting plan management funding in your plan is easy! Simply ask your NDIS planner to include plan management in your plan at your NDIS plan meeting or reassessment meeting.
To request Plan Hero plan management, simply let your LAC or NDIS planner know you would like to endorse us as your NDIS plan manager with these details:
Plan Hero Pty Ltd
Provider#: 4050079575
ABN: 43 641 197 659
Our team have a specialised knowledge of NDIS funding and are parents and carers with personal experience in the NDIS and disability sector.
Get in touch and discover why we are the #1 choice for parents and carers looking for an NDIS plan manager to support their child.
Contact Us
hello@planhero.com.au
Phone
1300-599-770