Why Plan Hero IS
The best plan manager for you
A Specialist Plan Manager
We have extensive NDIS knowledge and experience. This means we can help our Participants understand their NDIS plan and how to get the most from it.
We are a independent. Plan Management is all we do and we are really good at it. You will have your own NDIS Plan Manager who gets to know you.
You can always get hold of us. We answer your emails and don’t put you on hold (ever) and we call you back if we miss you (really).
Find out more about how we can support families and individuals.
Why we are the best NDIS Plan Manager
Take a look at the reasons we feel that we are your best choice as a Plan Manager for your child
We are Independent
We are an independently owned Plan Manager. We ONLY offer Plan Management and you won’t be one of thousands!
Easy Communication with Real People
Call any time. Our Plan Managers are approachable, responsive, and explain things in plain English. We will NEVER put you on hold.
Can I buy that?
Our team will let you know if you can spend your funding on specific supports so you don't get caught doing the wrong thing.
Budget Tracking
We can show you in real-time how your funds are being used and will let you know if you are under or over spending.
Easy to use App and Portal
Use our online app or portal to check your funding levels, claiming and reimbursements – online help 24/7.
Fast, Hassle-Free Payments
We pay Providers’ invoices accurately and promptly (within 5 business days).
We help you keep your providers happy.
what plan hero members have to say
Our Happy Members!
Easily keep track of your spending
With the Plan Hero Phone App and Online Portal, you will have access to:
- View your claims and spending online – live data 24/7
- We store all your invoices and service agreements to meet NDIS audit needs
- Easy to read monthly statement that helps you keep on track of your spending
- WE CALL YOU if you are over or under spending!
Connection to Supports and Therapies
- Support Workers
- Therapists – with appointments
- Social & Community Groups
- Behavioural Support
- Assistive Technology
Your own Plan Manager
You will get access to your very own expert team including two personal plan managers and NDIS experts.
- We get to know you and what you need
- Use our resources to clear up NDIS confusion (there is a lot of that)
- Ongoing check-ins and support