Specialist NDIS Plan Managers in New South Wales
Making NDIS Plan Management stress-free for families, carers and participants across Sydney, Newcastle, Wollongong, the Central Coast and regional New South Wales.
Making NDIS Plan Management Simpler for Families Across New South Wales
Support from a Specialist Team with Lived Experience
Families and carers in New South Wales choose Plan Hero because our team understands the real-life juggle behind the NDIS. Many of us are parents and carers too, so we know what it can feel like managing therapies, provider invoices, school routines and NDIS budgets all at once.
With Plan Hero, you get fast invoice payments, clear answers and practical support from people who genuinely get it. Our lived experience helps us spot when something does not look right, explain your options in plain English, and help you stay on top of your funding before small issues become bigger problems.
Local NSW Plan Management That Puts NDIS Participants First
We support families and participants across New South Wales, so we understand how important it is to have NDIS Plan Management that works with your local supports, schools and therapy providers.
You won’t find a call centre here, just real people who care about your family and make the NDIS feel easier to manage.
We proudly support participants across Greater Sydney and regional NSW, including areas like Parramatta, Blacktown, Penrith, Liverpool, Campbelltown, Bankstown, Fairfield, Ryde, Chatswood, Hornsby, Castle Hill, the Northern Beaches, Sutherland Shire, Wollongong, Newcastle, the Central Coast, Coffs Harbour, Port Macquarie, Tamworth, Dubbo, Orange, Bathurst, Wagga Wagga and Albury.
Why Families Across NSW Choose NDIS Plan Management
New South Wales has over 221,000 active NDIS participants, making it one of the largest NDIS communities in Australia.
According to the latest NDIS data, nearly 7 out of 10 participants in NSW are plan managed.
A significant majority of participants in NSW prefer plan management because it gives them flexibility and control, without the burden of handling invoices, payments, and budget tracking on their own.
For families across Sydney and regional NSW, plan management has become the preferred way to manage NDIS funding.
Why Plan Hero Is a Trusted NDIS Plan Manager Across NSW
We are Independent
We are an independent company – Plan Management is all we do and we are really good at it!
We are NDIS Specialists
Our team have deep knowledge about the NDIS and our Plan Managers are parents and have lived experience.
We answer the phone
Our Plan Managers answer your emails – no call centre here. And we don’t put you on hold (ever)
Phone App & Online Portal
Our easy to use online portal and phone app shows your funding, claims & reimbursements 24/7
Simple NDIS Budgeting Support for NSW Participants
With the Plan Hero phone app and web portal, NDIS participants can easily see their funds, track spending and keep on top of invoices, whether they’re based in NSW or anywhere across Australia.
24/7 live claim reports
A record of all your claims, your service agreements and your providers. Including monthly statements that helps you keep on track
Easy read reports & budget tracking
Easy to understand reporting on how you are spending allows you to track your budget. WE CALL YOU if you are over or under spending!
We provide NDIS plan management throughout New South Wales
Plan Hero is proudly Australian owned and operated. We support participants, families and carers with NDIS plan management right across New South Wales.
We provide NDIS plan management services across all regions of New South Wales. Click a region to see the areas we service:
Testimonials
Trusted by NDIS Participants and Families
Our local team helps parents and carers every day to stay on top of budgets and payments, so they can focus on what really matters.
Not Happy with Your NDIS Plan Manager?
Not feeling supported by your current NDIS plan manager? You can switch at any time.
Moving to Plan Hero is simple, stress-free, and completely free.Your NDIS plan stays exactly the same, and we’ll help make sure your supports continue without disruption.
Our friendly team can walk you through each step or answer any questions before you decide.
How Do I Choose a Local NSW Plan Manager?
If you’re preparing for your next NDIS planning or reassessment meeting, just ask your planner or Local Area Coordinator (LAC) to include plan management in your plan. There’s no extra cost, it’s fully funded by the NDIS.
If you’d like Plan Hero to manage your plan, simply give these details to your planner or LAC:
Plan Hero Pty Ltd
Provider #: 4050079575
ABN: 43 641 197 659
Our team understands the NDIS inside out, and more importantly, we understand what families need. Many of us have children or relatives on the NDIS ourselves, so we get it. We’ll keep your plan running smoothly, your invoices paid on time, and your funding easy to follow through our online portal and app.
Get in touch today and discover why Plan Hero is the trusted choice for parents and carers across Victoria who want clear, caring NDIS plan management, and more time for family life.
FAQs (Frequently asked questions)
What does a Plan Manager actually do?
We handle the financial admin side of your NDIS plan, paying invoices, tracking budgets, and explaining what you can claim. We don’t coordinate therapy or manage your appointments; that’s a Support Coordinator’s role. With us, you get one point of contact who knows your history, so you don’t repeat yourself. We keep things clear, fast and compliant with NDIS price limits.
How quickly do you pay providers, and how do I track spending?
We process invoices promptly so your providers stay engaged. Our app and online portal show live budgets, category spend and simple graphs. You’ll get alerts if you’re under- or over-spending, plus monthly statements. It’s designed so you always know what’s left and how long it will last.
Can you help us find providers near us?
Yes, we have NDIS Navigators who can search and suggest local providers if you’re building a team. You choose who you work with; we don’t push providers or coordinate care. We simply make it easier to compare options and understand costs. Once you decide, we set up smooth invoicing so payments are on time.
Do you support specific disabilities or complex needs?
Absolutely, we’re experienced with Acquired Brain Injuries, Autism, Cerebral Palsy, Developmental Delay, Intellectual Disabilities, Multiple Sclerosis and Spinal Cord Injury. We speak to parents every day and spot common plan issues early. You’ll get plain-English explanations on what’s reasonable and necessary for your goals. Our aim is clarity and steady, reliable payments.
Is there any cost to have Plan Hero as my Plan Manager?
No, plan management is fully funded by the NDIS when it’s included in your plan. Ask your planner or LAC at your next meeting to add plan management. To nominate us, give them our details: Plan Hero Pty Ltd, Provider #4050079575, ABN 43 641 197 659. We’ll take it from there and onboard you quickly.
Can I choose my own NDIS plan manager in New South Wales?
Yes. You can choose the plan manager that best suits your needs. The NDIS says participants can find and connect with a plan manager through the provider finder, advice from trusted people, or by doing their own research online.
Helpful NDIS Info >