3 simple steps

Plan Meeting

Our top tips and resources to guide you on how to prepare for your NDIS meeting

What is a plan meeting?

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How do I prepare?

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What documents do I need?

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What is a carer’s statement?

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What is plan management?

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What is a plan meeting?

An NDIS plan meeting is a meeting that takes place between you (the participant and/or your nominee/rep) and the NDIS representative after your draft plan is created to ensure that your NDIS plan is tailored to your unique needs and goals. It is a very important step in your NDIS journey

One of the following people will be there to run and manage your meeting:
An Early Childhood Early Intervention Coordinator (ECEI Coordinators) – someone who supports children (under 9 yrs) and their families.

A Local Area Coordinator (LAC) – someone who helps people with disability find and use services and supports. 

An NDIA Planner – someone who makes AND approves new plans

It is up to YOU whether you would like the meeting to be:
– on the phone
– on zoom
– in-person

See our tips on Having an NDIS Planning Meeting by Phone

An NDIS plan meeting can take place at various points depending on the stage of your NDIS journey

Initial Plan Meeting: Once you’re approved for NDIS, usually within a few weeks. This is following your Access meeting.

Annual Review: Usually every 12-36 months after your first plan.

Mid-Plan Review: If your needs change significantly before the end of your plan period.

See our tips on Having an NDIS Planning Meeting by Phone

Usually the meeting runs for 1-2 hours, there is a lot to discuss so it is a good idea to write your questions before hand and have someone attend the meeting with you, if available.

If you are not in a position or unavailable to complete your planning conversation over the phone or in-person, contact your ECEI, LAC or Planner and the NDIS will make alternative planning arrangements.

(i) During the meeting you will be asked about your goals and information about you
For example:
– your personal circumstances such as where you live and who with,
– your current supports (including paid and informal supports such as friends & family)
– what you do day to day
how your disability impacts your day to day
– what your short and long term goals are
– what supports you need
– how you would like your NDIS plan to be managed

(ii) You will also be asked how you want to manage your plan. To choose Plan Management and Plan Hero, you will need to give the Planner these details:
Plan Hero Pty Ltd trading as Plan Hero
Provider Number:
4050079575
ABN:
43 641 197 659

How do I prepare for the meeting?

Start preparing for your NDIS plan meeting now, by ensuring you have all your documentation ready.

During the Plan Meeting, the Planner will confirm the information the LAC gathered during your Access Request Meeting.

Here are a list of things you can prepare for the meeting:

  • Reports or recent assessments from your doctor, carers, therapists (if current)
  • Carers statement
  • A journal or log of what you do day to day and how this is impacted by your disability
  • A list of your goals
  • A list of supports you need
  • Think about how you want your funding to be managed – self, agency or plan managed
  • Questions you want to ask

What documents do I need?

Bring all the information that you submitted during your Access meeting plus any new information.

Documents/reports that are provided by your current supports can help justify what supports you may need. They can also be used by NDIS to determine if your requests are reasonable & necessary, evidence based and best funded by the NDIS. Reports are helpful if it outlines:

  1. The impact of your disability on your day-to-day life
  2. What supports you need and why
  3. Cost of the overall supports

If your current supports can provide you with a report/assessment, advise them to keep the language simple (no medical jargon), make sure it’s clear and concise and outlines exactly what disability-related supports are needed, how many sessions are required and the overall cost (where possible).

How will my plan be managed?

During your meeting the NDIS representative will ask you how you would like your NDIS funding to be plan managed. This refers to how your funds will be paid and financially managed.

It is your choice as to how your funds will be. These are your options:

The National Disability Insurance Agency (NDIA) manages your NDIS funds.

This means the NDIS will pay registered providers and services on behalf of the participant

Your plan manager pays all your invoices and keeps all your records.

A great plan manager like Plan Hero, answers your questions, guiding you on what you can and cannot spend your funding on. 

To ask for Plan Hero as your Plan Manager you need to provide this info in your planning meeting:

Plan Hero Pty Ltd trading as Plan Hero
Provider Number:
4050079575
ABN:
43 641 197 659

YOU or your plan nominee manages your NDIS funds.

This means that you (or your plan nominee) will be reimbursed by the NDIS for any funds paid directly for your NDIS support and services.

For more information about plan management CLICK HERE

What is a carer’s statement?

A Carer Statement (sometimes referred to as an Impact Statement) is a written letter by someone who cares for or is involved in the treatment of an individual living with a disability.

The purpose of carer’s statement is to explain how the individual’s disability is impacting their life and the lives of those around them.

It is not compulsory, but can have a beneficial impact of explaining to the NDIS what supports would be helpful, and can strengthen your NDIS application & planning meeting.

Other Steps

NDIS application toolkit

The process of applying for funding with the NDIS can feel quite daunting, so we’ve tried to simplify it for you with our three simply steps

Using your funds toolkit

Understanding how to use your funds, what supports you can access and how to budget for your supports is incredibly important. Learn how to get the most from your funds

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