24/7 Access and Reports
Ways to Access Plan Hero online
Online portal
You can access our online portal 24/7 using a regular web-based browser.
With Plan Hero you can:
- Give your Support Coordinator access to your portal to view all claims, service agreements and budgets
- View all your claims and the status of payments
- Check your funding levels – easily keep track of how much you have spent
- View the status of your plan funding using easy to understand displays
Already a Plan Hero Participant?
Login to the Online Portal
Phone App
The Plan Hero App is supported by iPhone and Android phones
- Keep track of your budget and spending 24/7
- Keep your service agreements in one place
- Get app notifications if a plan is ending, or if a new carer or support coordinator is associated with your plan.
- Review, approve, or reject claims
- Receive detailed visual summaries to stay informed on spending.
Already a Plan Hero Participant?
Get the Plan Hero phone app today!
How will I get access?
Once you download and install the Planability App, you can log in using your Planability username and password. If you have forgotten either of these, the App has options to select ‘Forgot Username or Password’ and you will be able to reset these.
What about Carers and Support Coordinators?
Carers and Support Coordinators can also receive access provided they have the Participant’s consent.
Support Coordinators have their own login and can manage all of their Plan Hero Participants easily in one place. Find our why Plan Hero Plan Management is the best option for Find our why Plan Hero Plan Management is the best option for Support Coordinators
See how it looks:
