Making NDIS Plan Management Simple in Victoria
Helping families, carers and participants across Melbourne, Geelong, Ballarat, Bendigo, Gippsland and regional Victoria feel more confident with their NDIS plans.
Specialist Plan Management Team with Lived Experience
Families, carers and participants across Victoria choose Plan Hero because our team understands the NDIS from real experience. Some of our team are parents and carers too, so we know how overwhelming it can feel to manage therapies, invoices, appointments and everyday routines while trying to make the most of an NDIS plan.
With Plan Hero, you get more than invoice processing. We pay your invoices fast, ALWAYS answer your calls, and provide practical support to help you understand and manage your NDIS plan with confidence.
Plan Management Support for Victoria Participants and Families
At Plan Hero, we understand that every NDIS plan is different. Whether you are managing therapies, support workers, community access or everyday invoices, our team is here to make things feel clearer and easier.
We support participants, families and carers across Victoria with fast invoice payments, simple budget tracking and friendly help when you need answers.
From Greater Melbourne to regional Victoria, including Geelong, Ballarat, Bendigo and Gippsland, we are here to help you feel more confident managing your NDIS plan.
Why VIC NDIS Participants Choose Plan Management
Across Victoria, around 185,000 people are active NDIS participants, and about 70% choose plan management. That means an estimated 130,000 Victorian participants use a plan manager to help them manage their funding with less stress.
Many participants and families choose plan management because it gives them more flexibility, while reducing the everyday admin that comes with managing an NDIS plan.
With plan management, Victorian participants can:
- use both registered and non-registered providers
- get invoices paid without managing payments themselves
- track their NDIS budget more easily
- receive support to understand their funding
- stay in control of their supports and choices
For many families, carers and participants across Victoria, plan management makes the NDIS easier to manage day to day.
Why choose Plan Hero as your local Victoria NDIS Plan Manager?
We are Independent
We are an independent company – Plan Management is all we do and we are really good at it!
We are NDIS Specialists
Our team have deep knowledge about the NDIS and our Plan Managers are parents and have lived experience.
We answer the phone
Our Plan Managers answer your emails – no call centre here. And we don’t put you on hold (ever)
Phone App & Online Portal
Our easy to use online portal and phone app shows your funding, claims & reimbursements 24/7
Track Your NDIS Budget with Ease
The Plan Hero app and web portal make it easy to manage your NDIS funds. You can access your plan information anytime, giving you more control and confidence.
Through the app, you can view your live funding balance, see all invoices, track your spending, and get clear information about your funding categories in one place.
24/7 live claim reports
Keep your service agreements in one place
Review, approve, or reject claims
Easy read reports & budget tracking
We provide NDIS plan management throughout Victoria
Plan Hero is proudly Australian owned and operated. We support participants, families and carers with NDIS plan management right across Victoria.
We provide NDIS plan management services across all regions of Victoria. Click a region to see the areas we service:
Testimonials
Trusted by NDIS Participants Across Victoria
Our local team helps parents and carers every day to stay on top of budgets and payments, so they can focus on what really matters.
Not Happy with Your NDIS Plan Manager?
Not feeling supported by your current NDIS plan manager? You can switch at any time.
Moving to Plan Hero is simple, stress-free, and completely free.Your NDIS plan stays exactly the same, and we’ll help make sure your supports continue without disruption.
Our friendly team can walk you through each step or answer any questions before you decide.
Tips on Choosing a Local NDIS Plan Manager in Victoria
A good plan manager should make your NDIS plan easier to understand, pay invoices quickly and help you stay on top of your budget.
When choosing a plan manager in Victoria, look for a team that is easy to contact, gives clear answers and understands the real needs of participants, families and carers.
If you would like Plan Hero to manage your plan, give these details to your planner or LAC:
Plan Hero Pty Ltd
Provider #: 4050079575
ABN: 43 641 197 659
Plan management is fully funded by the NDIS, so there is no extra cost to include it in your plan.
Get in touch with Plan Hero to see how we can help make NDIS plan management feel simpler, clearer and more supportive.
FAQs (frequently asked questions)
What does an NDIS plan manager do in Victoria?
An NDIS plan manager like Plan Hero helps NDIS participants manage their NDIS funding, pay provider invoices on time, track budgets and understand how their funding can be used.
Is NDIS plan management free in Victoria?
Yes. If plan management is included in your NDIS plan, it is funded separately by the NDIS. This means there is no extra cost to you, and it does not reduce your other support budgets.
Can you help us find providers near us?
Yes, we have NDIS Navigators who can search and suggest local providers if you’re building a team. You choose who you work with; we don’t push providers or coordinate care. We simply make it easier to compare options and understand costs. Once you decide, we set up smooth invoicing so payments are on time.
Do you support specific disabilities or complex needs?
Absolutely, we’re experienced with Acquired Brain Injuries, Autism, Cerebral Palsy, Developmental Delay, Intellectual Disabilities, Multiple Sclerosis and Spinal Cord Injury. We speak to parents every day and spot common plan issues early. You’ll get plain-English explanations on what’s reasonable and necessary for your goals. Our aim is clarity and steady, reliable payments.
Can I use unregistered providers with NDIS plan management in Victoria?
Yes. If your NDIS plan is plan-managed, you can usually use both registered and unregistered providers, as long as the supports meet NDIS guidelines and are related to your plan goals.
How do I choose an NDIS plan manager in Victoria?
Look for a plan manager who pays invoices quickly, explains your budget clearly, is easy to contact and gives you simple tools to track your funding. It also helps to choose a team that understands the needs of Victorian participants, families and carers.
Helpful NDIS Info >