the best NDIS Plan Manager in Central Coast NSW
Helping Families Navigate the NDIS with Less Stress
You Focus on the Family – We’ll Handle the NDIS
Local Central Coast Plan Management That Puts Kids First
We’re based in NSW, so we understand the local supports, schools, and providers you rely on every week. No call centres here – just real people who care about your family.
We service all across the Central Coast, including: Gosford, Wyong, Woy Woy, Terrigal, The Entrance, Tuggerah, Toukley, Avoca Beach, Umina Beach, Ettalong Beach, Erina, Lake Haven, Kanwal, Long Jetty, Kincumber, Bateau Bay, Saratoga, Killcare, Noraville, and Copacabana.
Specialist NDIS team
We are the #1 choice for families looking for an NDIS Plan Manager in NSW because our Plan Managers are also parents and carers with lived experience. We speak to families every day who are juggling therapy schedules, school meetings, and endless paperwork. We know exactly how it feels — and we take the NDIS admin stress off your plate.
Why choose Plan Hero as your local Bankstown Plan manager?
We are Independent
We are an independent company – Plan Management is all we do! You are not 1 of thousands!
We are NDIS Specialists
Our team have deep knowledge about the NDIS and our Plan Managers are parents and have lived experience.
We answer the phone
Our Plan Managers answer your emails – no call centre here. And we don’t put you on hold (ever)
Phone App & Online Portal
Our easy to use online portal and phone app shows your funding, claims & reimbursements 24/7
Easily keep track of your spending with our phone App
Whether you’re looking for a plan manager in NSW or any other state, Plan Hero keeps you connected to your supports with our phone app
24/7 live claim reports
A record of all your claims, your service agreements and your providers. Including monthly statements that helps you keep on track
Easy read reports & budget tracking
Easy to understand reporting on how you are spending allows you to track your budget. WE CALL YOU if you are over or under spending!
Testimonials
What Other Families Say
Hear from our happy customers throughout VIC and Australia wide who have experienced the quality and value of our products and services.
FAQs
What does a Plan Manager actually do under my NDIS plan?
A Plan Manager handles all the financial side: paying invoices for your supports, tracking budgets, and ensuring you stay within your funding limits. We also help you understand what you can spend on, and forecast how much you have left. You get peace of mind that claims are lodged correctly and on time. With Plan Hero, you always have someone who knows your file and your story — you don’t have to repeat yourself.
Can I switch to Plan Hero if I already have another plan manager?
Yes — you can switch plan managers at any time. We’ll help coordinate the paperwork needed so the change is smooth and seamless. Your NDIS planner or LAC just needs our provider details (we supply that). Once switched, we’ll access your past plans and history — you won’t have to re-explain everything to us.
How quickly do you pay support providers like therapists or equipment suppliers?
We aim to pay approved invoices as fast as possible — typically within a few business days of receipt. If something is unclear, we’ll communicate with the provider or you for clarification (with your consent). We follow NDIS rules strictly, so payments are accurate and compliant. You and your providers won’t be left waiting — we treat your supports as a priority.
Is using a plan manager more expensive than doing self-management?
No, it doesn’t cost you extra — the cost is built into your plan if plan management is funded. You use the same support budgets you would under self-management. The difference is you don’t have to deal with the admin, audits, or payment headaches. With Plan Hero, you get expert support without losing control over your spending.
Do you understand the needs of Central Coast families and medical providers near us?
Absolutely — Plan Hero is local to NSW and familiar with Central Coast supports, community health, and medical services. We liaise with local hospitals like Gosford or Wyong when you need supporting documentation, making approvals easier. We know which providers are reliable here and how to navigate the regional systems. That local knowledge gives you confidence you’re in safe hands.
Will you help me when my child has appointments at Gosford Hospital or Wyong Hospital?
Yes — although we don’t arrange clinical care, with your consent we can contact those hospitals to request reports, letters, or invoices needed for funding claims. Because we work with many Central Coast families, we’re familiar with the systems at Gosford Hospital and Wyong Hospital. That means fewer delays when you send us hospital invoices. We act as a bridge — you stay in control of care, we manage the paperwork.
Do you support clients in small suburbs like Kincumber or Lake Haven too?
Yes — we service all across the Central Coast, from Kincumber, Lake Haven, The Entrance, Bateau Bay, to Umina, Terrigal and beyond. Wherever you live here, you get the same dedicated Plan Hero team. We know which local providers serve your area and can help you connect with them. Everyone deserves excellent plan management, whether you’re near the beach or inland.
What if the NDIS asks me to justify a claim or check invoices later?
Plan Hero maintains clear, compliant records of all payments, communications, and claim justifications. If the NDIS or auditor wants backup, we supply organised documentation quickly. You don’t have to spend hours hunting receipts — we’ve got your history. This gives peace of mind that your plan is always in safe order.
How do I choose a local NSW Plan Manager?
Over 60% of NDIS participants in NSW already use a plan manager — and it’s easy to see why. Having a plan manager means your invoices are paid on time, your budgets are tracked, and you always know where you stand with your funding.
Getting plan management included is simple: just ask your NDIS planner to add it to your plan at your next plan meeting or reassessment.
To request Plan Hero as your Plan Manager, simply give your Local Area Coordinator (LAC) or planner our details:
Plan Hero Pty Ltd
Provider#: 4050079575
ABN: 43 641 197 659
Our team knows the NDIS inside and out. We explain your options clearly, help you avoid overspending, and make sure you feel confident using your plan. Families and carers across the Central Coast trust us because we get it — we live this too.
Get in touch today and see why families call us the #1 choice for plan management in NSW.
Contact Us
hello@planhero.com.au
Phone
1300-599-770